OUR #1 CONCERN IS OUR CUSTOMERS SATISFACTION!

WE WELCOME YOUR SUGGESTIONS.

WE RESPECT OUR CUSTOMERS PRIVACY. NONE OF OUR CLIENT INFORMATION IS SOLD OR RELEASED TO ANY THIRD PARTY.

PAYMENT OPTIONS:

WE ACCEPT CREDIT CARD PAYMENTS ONLY. PLEASE NOTE-YOUR CREDIT CARD WILL NOT BE CHARGED UNTIL YOUR ORDER IS SHIPPED.

INTERNATIONAL ORDERS

WE REGRET THAT WE CONNOT FULFILL INTERNATIONAL ORDERS AT THIS TIME.

RETURNS AND EXCHANGES

IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE IT MAY BE RETURNED WITHIN 14 DAYS, UNUSED AN IN ORIGINAL CONDITION FOR A COMPLETE REFUND, (EXCLUDING SHIPPING CHARGES). PERSONALIZED ITEMS ARE ONLY RETURNABLE IF DEFECTIVE. CORRECTIONS ON PERSONALIZED ITEMS CAN ONLY BE MADE WHEN IT IS OUR FAULT. PLEASE BE SURE OF ALL SPELLINGS AND DATES WHEN PLACING A SPECIAL ORDER.

SHIPPING POLICY

ALL ORDERS ARE SHIPPED UPS, EXCEPT WHEN OTHER ARRANGEMENTS ARE MADE.

GIFT WRAPPING

FREE GIFT WRAPPING! EACH ORDER SENT AS A GIFT WILL BE SHIPPED IN OUR SIGINATURE GIFT BAG. PLEASE RECORD YOU PERSONALIZED MESSAGE AT CHECKOUT.

OUR SECURE ORDERING SYSTEM

OUR ON-LINE SHOPPING SYSTEM USES "SSL128BIT STRONG SECURITY".